Privacy statement

Privacy and cookie statement Eten en Co Groningen B.V.

December 12, 2023

Your privacy is of great importance to Eten en Co Groningen B.V. We therefore comply with the relevant privacy laws and regulations, including the General Data Protection Regulation (hereinafter: GDPR). This means that we:

• Clearly define our purposes, before we process your personal data, through this Privacy Notice;
• Store as little personal data as possible and only the data that is necessary for our purposes;
• Explicitly ask for consent for the processing of your personal data, if consent is required;
• Take necessary security measures to protect your personal information. We also impose these obligations on parties that process personal data on our behalf;
• Respect your rights, such as the right to access, correct or delete your personal data processed by us.

Your data is safe with us and we will always use this data properly. In this privacy statement, we explain what we do with the information we learn about you at the website Eten en Co Groningen B.V.

If you have any questions or would like to know exactly what we keep of you, please contact Eten en Co Groningen B.V.

When you place an order with us,

we use your personal data to be able to handle it properly. We may then provide your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company. To do this, we use your:

• Name and address details;
• Telephone number;
• Billing address;
• E-mail address;
• Invoice.

We have a legitimate interest in this. We store this information for up to six months after your order has been completed. We store certain customer data for a longer period of time in connection with the statutory tax retention obligation.

Contact form

You can use the contact form to ask us questions or make requests. To do this, we use your:

• Name and address details;
• Telephone number;
• Billing address;
• Invoice.

We have a legitimate interest in this. We will keep this information until we are sure that you are satisfied with our response and for six months thereafter. This way, we can easily access the information for follow-up questions. It also allows us to train our customer service to become even better.

Disclosure to other companies or institutions

With the exception of the parties necessary to provide the services mentioned above, we do not under any circumstances disclose your personal data to other companies or institutions, except if we are required to do so by law (for example, if required to do so by the police in the event of a suspected crime).

Statistics

We keep statistics about the use of our website, but this data is always anonymized.

Cookies

Our website uses cookies. Cookies are small files in which we can store information, so that you do not have to enter it every time. But it also allows us to see that you are visiting us again.

You can disable the use of cookies via your browser, but some things on our website will no longer work properly.

We have made agreements with other companies that place cookies about the use of cookies. However, we do not have full control over what they do with the cookies themselves. So read their privacy statements as well.

Security

Security of personal data is of great importance to us. We ensure that your data is properly secured with us. We are constantly adapting the security and paying close attention to what can go wrong.

 

Changes to this privacy statement

When our website changes, we must of course also amend the privacy statement. So always pay attention to the date above and check regularly for new versions. We will do our best to notify you of any changes.

Your rights

If you have any questions or would like to know what personal data we have about you, you can always contact us. See contact details below.

You have the following rights:

• Receive an explanation of what personal data we have and what we do with it;
• Access to the exact personal data we have;
• Correcting errors;
• To have outdated personal data removed;
• Transferring personal data to another party;
• Withdrawal of consent;
• Restrict certain processing;
• Object to a particular use.

Please make sure that you always clearly state who you are, so that we can be sure that we do not change or delete the data of the wrong person.

In principle, we will comply with your request within one month. However, this period may be extended for reasons related to the specific rights of data subjects or the complexity of the request. If we extend this period, we will inform you in good time.

If you wish to make a complaint about the use of your personal data, please send an e-mail to info@etenencogroningen.nl. We handle every complaint internally and communicate this further with you.

If you feel that we are not helping you in the right way, you have the right to lodge a complaint with the supervisory authority. This is called the Dutch Data Protection Authority.

Contact details

Eten en Co Groningen B.V.
Stettinweg 4
9723HD Groningen
E-mail address: info@etenencogroningen.nl
Phone: 050-2111788

KvK number: 58426736